Certifications
Skills
Hard Skills
- IT Fundamentals
- Web Development
- AWS Cloud Fundamentals
- Basic Networking
- System Troubleshooting
- Hardware & Software Support
- Process Optimization
- Workflow Coordination
Soft Skills
- Active Listening
- Strong Communication
- Detail Oriented
- Leadership
- Team Collaboration
- Problem Solving
- Time Management
- Independent & Methodical Worker
Résumé
Work History
Process Assistant
Amazon | August 2022 - Present
- Developed, led, executed shift plans for team sizes ranging from 10 to 250 people.
- Worked alongside both internal resources and third-party vendors to procure freight to the facility.
- Held responsibility for the receiving and stowing of 25% of all freight incoming to the building.
Operations Administrator
FedEx Ground | October 2013 - August 2022
- Oversaw and led operations for a team of 8 drivers and 24 package handlers.
- Quality assurance and bad address location.
- Damaged goods and hazmat disposal.
- Used DOS to both review problem packages and to allocate proper payment to drivers per package delivered.
About Me
I’m a student of Information Technology with a strong interest in cloud computing, networking, and web development. I’m a hardworking and methodical problem-solver who enjoys learning new technologies and applying them in practical ways — like building and improving this site. Throughout my career, I’ve held leadership roles that taught me how to communicate clearly, support teams, and help others achieve success. I take pride in being detail-oriented, dependable, and always focused on high standards. I’m working toward a long-term career in IT, and I’m excited to continue expanding my skills and experience as I grow in the field.
Career Goals
I am currently pursuing a Bachelor of Science in Information Technology from WGU, with an anticipated graduation date of June 2026. By the time I complete my degree, I plan to have acquired foundational industry credentials, including the CompTIA Network+ and CompTIA Security+, in addition to the certifications listed above. My long-term goal is to launch a professional career in networking or cloud computing while simultaneously furthering my education by pursuing a Master’s degree in Information Technology.